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How to stand out in the conversational intelligence software world

How to stand out in the Conversational Intelligence Software world

We’ve been in the industry for a while and we can tell you what has worked vs. not worked when it comes to conversational intelligence software…Whether it’s a sales or customer success team, being able to use it across teams… it’s not only sales enablement, it’s company enablement!… From a prospect standpoint, the key things you want to look for are …

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Your sales coaching approach is the problem - Double Slit Theory

Your Sales Coaching approach is the problem – Double Slit Theory

Why is sales coaching done the way it’s done? Well, to be blunt, a better option hasn’t existed. Sales coaching software, accompanied by the strategies and tactics to …. Thomas Young was trying to demonstrate the wave behavior of light, by candlelight, while performing his groundbreaking experiment. So what is the cliff notes version of what he discovered in his Double Slit Theory Experiment? … Natural Language Processing (NLP) has finally progressed to a …

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The definition of insanity when it comes to real-time sales coaching

The Definition of Insanity when it comes to Sales Coaching

Managers and leaders still listen to call recordings for hours on end, schedule time with the rep or agent to discuss what happened (and why it did not go right), still do…not as simple as inserting a rep on the front line and six-months later expecting the same repeatable revenue. Failing to … Try real-time sales coaching and stop the insanity. Or if you’re not ready, why not…