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Tips for Recruiters to Conduct Effective Phone Screenings
We’ve got some best practices for you to follow to ensure you get the most out of your phone screening process … Phone screenings can be draining, but if you … real-time transcription is a must-have if you’re in the recruiting business
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6 Benefits of Real-Time Call Coaching Software
We’re going to dive into 6 MAJOR benefits of how this software can make an immediate impact on your team. Oh yeah… and help you win more business. If you’re asking yourself, “How do I even know if my team needs real-time call coaching software”, it’s simple….
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Customer Retention 101
When it comes to customer retention, especially when looking at SaaS, it’s a no brainer when looking at the time it takes to acquire a new customer versus retaining an existing one….Now how do you make customer retention a priority?…
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How to Boost Your Bottom Line with Your Contact Center Software
The problem is that people are often a cost center, so companies tend to stretch them out to make sure they are using them as efficiently as possible …. We needed a way for our reps to see contact center-style scripting of how to handle ….
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Missing Sales Development Reps KPIs
Would you still put a Sales Development Representative on a Performance Improvement Plan if you knew that they consistently handled objections correctly, 90% of the time were able to get past the gatekeeper and consistently asked 80% of the qualifying questions they were supposed to? Here at ABSTRAKT, we are going to propose that you wouldn’t because the building blocks of success are there. Focusing solely on the lagging indicator of success (quota attainment) provides a very restricted view of success.
Transcripts
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