Author: Adam Saad – Tech Stack Advising
Founder & CEO of Tech Stack Advising
Tech Stack Advising is an extension of your team. With a People, Process, Technology approach, we help our clients improve Member Experience and optimize Contact Center technology.
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The Future of Chatbots is Here
And we’re going to tell you why they are essential for your contact center’s success. As technology advances, businesses are constantly looking for ways to improve their customer service experience. One of the most recent trends in customer service is the rise of chatbots. They have become popular in many industries, including healthcare, banking, and…