Automated QA & Scorecards on 100% of calls

Get complete visibility of every call in REAL-TIME. It’s time to automate trust and ensure your team is compliant.

Abstrakt tells you which calls need your attention, and where exactly to listen. Plus every call is now scored, automatically.

See Abstrakt in Action

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Imagine a world where software told you which calls needed to be listened to and which parts of the call needed to be addressed. That’s what Abstrakt does.

In uncertain times, every conversation has the power to make or break your brand. Real-time call coaching ensures your team always stays in compliance.

Get immediate insights into what went well and what needs to be addressed immediately after a call is over. Plus your team can request feedback on each call.

Don’t you hate when companies say their software is configurable, but takes weeks to customize? Abstrakt was built to be configurable by you.

Just look at the results

Increase in New Opportunities

Decrease in Ramp Time

Increase in CSAT

Read Our Customer Stories

8 Reasons Why It’s Worth It

With recommended responses, never miss an objection or handle a question incorrectly again.
With automated playbooks, always know the right talking points or compliance statements.
Automated data entry ensures you always have a record of every conversation.
Audio recordings paired with searchable transcripts allow you to find everything you need.
Instantly know which calls need to be reviewed for QA or compliance issues.
We intentionally use the word configurable, your team could be up and running in days.
We’re ranked #1 by G2 for Ease of Use and Customer Support.
Abstrakt just plain works.

Software/Technology
Insurance
Staffing & Recruitment
Financial Services
BPO

Stop Revenue Leakage

“Abstrakt fills the exact gaps that all sales reps face – not knowing what to say when faced with an objection. Without this functionality, we are left flailing. Being able to handle objections in real-time is the best coaching you can have. It doesn’t get much faster than that! Being able to coach reps faster allows for better overall ramp time.“

Holly Signore

Director, Sales Development at PlateIQ

Real-Time QA & Compliance

“This software helps to keep our Customer Service Specialists on track. It also helps us keep track of conversations in the event we need to review them. Transcripts are clear and concise, recommended responses work as advertised, plus the communication has been amazing.”

Sarah Lesemann

Customer Care Manager at Johnson & Johnson

Fast & Efficient Calls

“The customer support, service, and determination to keep improving the product is something that is missing in today’s world. The team at Abstrakt is continuously listening to my feedback and suggestions.”

Matt Walsh

CEO & Founder of Blue Signal

Reduce Wait Times & Grow Volume

“We have been using Abstrakt for a few months, and it’s been a game-changer! I do like their customer service as well. They’re very hands-on in onboarding and supporting us, and they make sure that we maximize the use of their product.”

Drive business & performance

“There are certain things agents absolutely have to say or do on phone calls. It is all about ramping agents quickly for our clients in a predictable, cost-effective, and compliant manner. Abstrakt allows us to do all of these things.”