Why our customers continue to use Abstrakt
Improve manager & agent operations
Achieve 100% coverage and close the loop between QA, coaching, and training all within one platform.
Nothing slips through the cracks
Manual QA is exhausting. Abstrakt allows you to automate QA & compliance but with a human touch.
Solve QA issues before they occur
Managers receive notifications via Slack or Teams in real-time when an issue occurs.