Ready on Day One
Real-time call guidance that improves agent efficiency and
effectiveness on every call.
4.9 out of 5 stars
Join Hundreds of Teams Just Like Yours
How does real-time call guidance software work?
Abstrakt utilizes automated playbooks and real-time recommended responses to ensure your agents always say the right thing.
Plus with call scoring, real-time transcription, and call feedback forms, Abstrakt decreases the need for manual QA.
Your agents ready on day one
Playbooks & scripts are launched based upon who your team is speaking with and react immediately to their behavior.
Recommended responses are instantly triggered (in 0.2 seconds), based on the challenges or objections thrown your team’s way.
No more whispers or barging, it’s time for real-time call guidance.
Repeatable, consistent outcomes
It’s time to eliminate manual and repetitive work while taking compliance seriously.
Automated QA and compliance are at the heart of Abstrakt.
Ensure nothing slips through the cracks.
Visibility into every call
Real-time doesn’t just stop at call coaching. Because we process data in real-time, you have access to it seconds after the call is over.
Best in call transcription accuracy (>96%), available across 125 different languages, and even paired with audio recordings.
Eliminate the need to use multiple systems for visibility into every interaction of your team.
Just look at the results
Increase in New Opportunities
Decrease in Ramp Time
Increase in CSAT
Fill the gaps that all sales reps face
“Abstrakt fills the exact gaps that all sales reps face – not knowing what to say when faced with an objection. Without this functionality, we are left flailing. Being able to handle objections in real-time is the best coaching you can have. It doesn’t get much faster than that! Being able to coach reps faster allows for better overall ramp time.“
Holly Signore
Director, Sales Development at Plate IQ
Keeping your team on track
“This software helps to keep our Customer Service Specialists on track. It also helps us keep track of conversations in the event we need to review them. Transcripts are clear and concise, recommended responses work as advertised, plus the communication has been amazing.”
Sarah Lesemann
Customer Care Manager at Johnson & Johnson
Just like a real QA person, but better
“There are certain things agents absolutely have to say or do on phone calls. It is all about ramping agents quickly for our clients in a predictable, cost-effective, and compliant manner. Abstrakt allows us to do all of these things.”
Oliver Catt
Founder of The Cattalyst
Old Problem. New Solution.
We do the heavy lifting so you don’t have to.
Ready to fall out of your chair?
