Real-Time Call Coaching Software

It’s like having a co-pilot on every call. Hello real-time. Goodbye reactive.

4.9 out of 5 stars

Join Hundreds of Teams Just Like Yours

But there is other real-time software out there “just like you.”

You may have noticed that everyone is using “real-time” language to describe their products. But real-time data and real-time analytics are still reactive and only available AFTER THE FACT. Just because it’s fast access to data doesn’t mean it’s real-time.

Why not have a real-time co-pilot on every call?

See why Abstrakt’s “real-time” is different

Just look at the results

Increase in New Opportunities

Decrease in Ramp Time

Increase in CSAT

Read Our Customer Stories

Co-pilot on every call

Playbooks & scripts are launched based upon who your team is speaking with and react immediately to their behavior.

Recommended responses are instantly triggered (in 0.2 seconds), based on the challenges or objections thrown your team’s way.

No more whispers or barging, it’s time for a co-pilot with unlimited intelligence.

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Repeatable, consistent outcomes

It’s time to eliminate manual and repetitive work while taking compliance seriously.

Automated QA and compliance are at the heart of Abstrakt.

Ensure nothing slips through the cracks.

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Visibility into every call

Real-time doesn’t just stop at call coaching. Because we process data in real-time, you have access to it seconds after the call is over.

Best in call transcription accuracy (>96%), available across 125 different languages, and even paired with audio recordings.

Eliminate the need to use multiple systems for visibility into every interaction of your team.

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Old Problem. New Solution.

We do the heavy lifting so you don’t have to.

Fill the gaps that all sales reps face

Abstrakt fills the exact gaps that all sales reps face – not knowing what to say when faced with an objection. Without this functionality, we are left flailing. Being able to handle objections in real-time is the best coaching you can have. It doesn’t get much faster than that! Being able to coach reps faster allows for better overall ramp time.

Holly Signore

Director, Sales Development at Plate IQ

Keeping your team on track

“This software helps to keep our Customer Service Specialists on track. It also helps us keep track of conversations in the event we need to review them. Transcripts are clear and concise, recommended responses work as advertised, plus the communication has been amazing.”

Sarah Lesemann

Customer Care Manager at Johnson & Johnson

Just like a real QA person, but better

There are certain things agents absolutely have to say or do on phone calls. It is all about ramping agents quickly for our clients in a predictable, cost-effective, and compliant manner. Abstrakt allows us to do all of these things.”

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Oliver Catt

Founder of The Cattalyst

Ready to fall out of your chair?