Ready on Day One

Sales Development Contact Center Agents Account Executives

Real-Time Conversational Intelligence, Improving Call Outcomes

How We Do It

ABSTRAKT Software Real-Time Conversational Intelligence
Product Images of Real-Time Conversational Intelligence

What We Solve For

Customer Service & Support

Increase first call resolution and decrease
handle time.

Sales Teams

Never lose another deal, miss a ramping quota, or
fail to book a meeting again.

ABSTRAKT Software Integrations

Real-Time Conversational Intelligence. ABSTRAKT Software Integrations

Ready to start building a repeatable sales process?

How you handle a demo request discovery should be different from how a cold prospected discovery is handled. Either way, ABSTRAKT has you covered with proven frameworks to use:

Inbound Framework

Inbound Framework

Prospects are drawn to your organization (likely already have done their research). How you engage with them needs to reflect this. Using our Inbound Framework, you can manage a call that acknowledges where your buyer is in their process. 

Outbound Framework

Your SDR team struggled to book the meeting, now they are on the sales call. Acknowledging they might not even know they have a problem is key. Using our Outbound Framework, you can guide your prospect through a journey that acknowledges where they are at in their Buyer’s Journey. 

Inbound Framework

Inbound Framework

Prospects are drawn to your organization (likely already have done their research). How you engage with them needs to reflect this. Using our Inbound Framework, you can manage a sales calls that acknowledges where your buyer is at in their process. 

Outbound Framework

Your SDR team struggled to book the meeting, now they are on the sales call. Acknowledging they might not even know they have a problem is key. Using our Outbound Framework, you can guide your prospect through a journey that acknowledges where they are at in their journey. 

Real-Time Conversational Intelligence...

…powered by the latest in Natural Language Processing and AI. Sales Development Representatives and Contact Center Agents are provided the right information, at the right time, live on the call or demo all based upon what is being said by the prospect or customer. ABSTRAKT is a real-time alternative to reactive call recording analytics. 
ABSTRAKT is technology agnostic, working across any computer-based dialer or video conferencing technology on the market today. 
If you must choose one OR the other, Real-time Conversation Intelligence or Post-Call Analytics, you will choose the one that helps close the deal, or resolve FCR (First Contact Resolution) Rates, right?
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Download the Inbound framework now!

Download the Outbound framework now!