How Plate IQ decreased ramp time of new reps by 67% using Abstrakt
Plate IQ was looking for a tool that could help their reps level up on calls.
They had no insights, no recordings, and no way to help their team overcome objections live on the call. It was all post-call analytics.
With Abstrakt’s Real-Time Recommended Responses, Plate IQ’s reps began booking meetings at a faster rate as they knew exactly what to say at the right moment.
Why teams like yours love using Abstrakt
#1
Improve Customer Satisfaction
With Abstrakt, agents are able to solve problems faster without sacrificing a high level of customer service.
#2
Real-Time Call Guidance
Agents no longer need to put customers on hold as answers are delivered in 0.2 seconds without a supervisor having to be on the call.
#3
Repeatable Call Process
By integrating at the outcome & disposition level, Abstrakt can tell you what the best agents are doing and how to replicate it.