Conversational Intelligence with the magic of Real-Time

Why are leaders switching to real-time software instead of traditional conversational intelligence software?

  • Instantly drive change at the rep level
  • Scale knowledge in the moment, no more waiting
  • Dashboards don’t drive revenue and customer experience, your team does
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Don’t you hate when companies say their software is configurable, but takes weeks to customize? Abstrakt was built to be configurable by you.

Reduce ramp time as new hires are provided with proven methods on day one. In between every call, Abstrakt provides key metrics so incremental improvement can be made instantly.

It’s like having a copilot with your reps at all times. No more fumbling responses or forgetting how to respond to an objection.

Dashboards, insights, and easily skip to playbook points or objections in the transcript and audio recording. It’s scaling every call with conversational intelligence software.

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Making leaders more productive

Abstrakt fills the exact gaps that all sales reps face – not knowing what to say when faced with an objection. Without this functionality, we are left flailing. Being able to handle objections in real-time is the best coaching you can have. It doesn’t get much faster than that! Being able to coach reps faster allows for better overall ramp time.

holly-signore

Holly Signore

Director, Sales Development at PlateIQ

8 Reasons Why It’s Worth It

  • With recommended responses, your reps will never miss an objection or handle a question incorrectly again.
  • With automated playbooks, always know the right talking points or compliance statements. Conversational intelligence software has never been easier to use.
  • Automated data entry ensures you always have a record of every conversation.
  • Audio recordings paired with searchable transcripts allow you to find everything you need.
  • We intentionally use the word configurable, your team could be up and running in days.
  • We’re ranked #1 by G2 when it comes to Ease of Use and Customer Support.
  • Abstrakt has redefined conversational intelligence software.

Supercharge your reps

Abstrakt is helping us decrease the time it typically takes a new hire to get ramped up by providing live coaching and call feedback. Also, being a remote sales team, Abstrakt’s call recordings and transcripts allow me to coach effectively and provide feedback to my team on their calls.”

Nolan Lang

Sales Development Manager at PlateIQ

Just like a QA employee, but better

This software helps to keep our Customer Service Specialists on track. It also helps us keep track of conversations in the event we need to review them. Transcripts are clear and concise, recommended responses work as advertised, plus the communication has been amazing.”

Sarah Lesemann

Customer Care Manager at Johnson & Johnson

Your recipe for success

“The customer support, service, and determination to keep improving the product is something that is missing in today’s world. The team at Abstrakt is continuously listening to my feedback and suggestions.”

Matt Walsh

Matt Walsh

CEO & Founder of Blue Signal

Risk reduction & compliance monitoring

“Transcripts are clear and concise. Playbooks and recommended responses work as advertised. We are so excited to complete the integration process with Genesys!”

Mid-Market
Financial Services Company

Drive business & performance

There are certain things agents absolutely have to say or do on phone calls. It is all about ramping agents quickly for our clients in a predictable, cost-effective, and compliant manner. Abstrakt allows us to do all of these things.”

oliver-catt

Oliver Catt

Founder of The Cattalyst

See Abstrakt in action