Real-Time Software Aligned To Your Business Outcomes
“This software helps to keep our Customer Service Specialists on track. It also helps us keep track of conversations in the event we need to review them. Transcripts are clear and concise, recommended responses work as advertised, plus the communication has been amazing.”
Sarah Lesemann
Customer Care Manager at Johnson & Johnson
8 Reasons Why Real-Time Is Worth It
Drive business & performance
“There are certain things agents absolutely have to say or do on phone calls. It is all about ramping agents quickly for our clients in a predictable, cost-effective, and compliant manner. Abstrakt allows us to do all of these things.”
Oliver Catt
Founder of The Cattalyst
Risk reduction & compliance monitoring
“Transcripts are clear and concise. Playbooks and recommended responses work as advertised. We are so excited to complete the integration process with Genesys!”
Mid-Market
Financial Services Company
Just like a QA employee, but better
“This software helps to keep our Customer Service Specialists on track. It also helps us keep track of conversations in the event we need to review them. Transcripts are clear and concise, recommended responses work as advertised, plus the communication has been amazing.”
Sarah Lesemann
Customer Care Manager at Johnson & Johnson
Stop Revenue Leakage
“Abstrakt is helping us decrease the time it typically takes a new hire to get ramped up by providing live coaching and call feedback. Also, being a remote sales team, Abstrakt’s call recordings and transcripts allow me to coach effectively and provide feedback to my team on their calls.“
Nolan Lang
Sales Development Manager at Plate IQ