Sales talk tracks and demo structure need to be repeatable. Most companies either have talk tracks that were developed and haven’t been updated or they are constantly changing and reps can’t keep up. Once that has been fixed and you learn to have a repeatable sales system that reps can follow with repeatable ….
As a rep, one of the worst feelings in the world is being faced with an objection, one you know the answer to, and forgetting how to handle it, or having to answer with “I’ll get back to you with that later.”
If that’s a cold call, chances are that opportunity is lost forever.
With Recommended Responses, every time Abstrakt hears the phrases or words that are configured in your system, the top suggestions and correct documentation is automatically provided for you, within .06 seconds!
One of the most frustrating parts of reviewing calls in traditional Conversational Intelligence Software tools today is finding the answers to your specific questions.
Usually it involves going into the transcript, hitting “command f” and then typing in what you think you asked them.
With automated playbooks, every time a rep asks a playbook question, it is highlighted in green, moved out of the queue and the prospect’s response is automatically linked to that question!
Never forget a key qualifying question or customer story again!