Ready on day one with real-time call guidance software

Traditionally, managers and supervisors spend their time…

  • Listening to endless calls to only find one coachable moment
  • Coaching agents on the same thing over and over
  • Constantly onboarding new agents

That’s where Abstrakt comes in. Real-time call guidance software helps agents always say the right thing at the right time based on the context of the call they are on.


Just look at the results

Increase in New Opportunities

Decrease in Ramp Time

Increase in CSAT

Drive business & performance

There are certain things agents absolutely have to say or do on phone calls. It is all about ramping agents quickly for our clients in a predictable, cost-effective, and compliant manner. Abstrakt allows us to do all of these things.”

Oliver Catt

Founder of The Cattalyst

Risk reduction & compliance monitoring

“Transcripts are clear and concise. Playbooks and recommended responses work as advertised. We are so excited to complete the integration process with Genesys!”

Financial Services Company

Just like a QA employee, but better

“This software helps to keep our Customer Service Specialists on track. It also helps us keep track of conversations in the event we need to review them. Transcripts are clear and concise, recommended responses work as advertised, plus the communication has been amazing.”

Sarah Lesemann

Customer Care Manager at Johnson & Johnson

Stop Revenue Leakage

Abstrakt is helping us decrease the time it typically takes a new hire to get ramped up by providing live coaching and call feedback. Also, being a remote sales team, Abstrakt’s call recordings and transcripts allow me to coach effectively and provide feedback to my team on their calls.

nolan lang

Nolan Lang

Sales Development Manager at Plate IQ

See what Abstrakt can do for teams like yours.

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