Who’s coaching your team when you’re not around?
Playbooks & scripts are launched based on who your team is speaking with and react immediately to their behavior.
Recommended responses are instantly triggered (in 0.2 seconds), based on the challenges or objections thrown your team’s way.
No more whispers or barging, it’s time for real-time call guidance.
Quality Assurance & Compliance on 100% of calls
It’s time to eliminate manual and repetitive work while taking compliance seriously.
Automated QA and compliance are built into Abstrakt and you no longer have to worry about being sued.
When the details matter, let Abstrakt ensure nothing slips through the cracks.
Easily review & make informed decisions
Real-time doesn’t just stop at call coaching. Because we process data in real-time, you have access to it seconds after the call is over.
Best in call transcription accuracy (>96%), available across 125 different languages, and transcripts are paired with audio recordings.
Eliminate the need to use multiple systems for visibility into every interaction of your team.
Making leaders more productive
“This has been a phenomenal experience with Abstrakt so far. The level of transparency that Abstrakt has provided as to what is going to take place at each step of the way has been amazing. They are allowing us to be involved in every step of the process, including the training, but at the same time leading the way. Our previous solution did not allow us to be nearly as involved as we are with Abstrakt.”
Customer Care Manager at Johnson & Johnson
We do the heavy lifting so you don’t have to
Just look at the results
Increase in CSAT