Abstrakt Integrations

Our goal is purpose-built integrations to not only make an agent’s daily activities seamless, but to act as a means to help leadership make better business decisions. 

Call data should be combined with business outcomes for a complete picture of how agent interactions impact outcomes. 

Layer Abstrakt into your existing tech stack with ease. Plus, you can now receive real-time alerts when a call needs your attention via Slack and Microsoft Teams because no one has time to sit there and refresh their dashboard.

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3CX

A complete communications platform, offering customers a simple, flexible, and affordable solution to call, video, and live chat.

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8×8

Power your agile business with unified customer and employee experiences – phone, video, chat, and more.

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AirCall

The ultimate integrated cloud-based business phone system for sales and support teams across call centers.

Amazon Connect

Make predictive and progressive calls using Amazon Connect campaigns to serve your customers quickly and improve agent productivity.

Avaya

Industry-leading outbound platform for the creation and management of blended campaigns and customer communications.

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Bright Pattern

Our auto dialer and predictive dialer allow call centers to make outbound calls to phone numbers in an efficient, streamlined manner.

CallRail

CallRail’s call tracking lets you track calls, texts, forms, and chats as easily as you track clicks. Unlock the intelligence you need.

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CallTrackingMetrics

Gives you the confidence and insights to deliver fully informed marketing guidance to your clients. Plus, we make it easy for you. 

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Cisco

Cisco delivers innovative software-defined networking, cloud, and security solutions to help transform your business.

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Connex One (Coming Soon!)

Connex One is an omnichannel customer engagement platform, driving the future of contact centers with next-gen technology

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Convoso

A leading predictive dialer for outbound call centers for all of your agent’s omnichannel dialing needs.

CounterPath Bria

CounterPath Bria is an innovative VoIP software solution that helps to stay connected with phone calls and messages on any device.

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DialedIn

Cloud-based call center software that helps improve overall performance with predictive dialing and multi-channel support.

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Dialpad

Leading customer intelligence platform that helps your team get the most out of your customer conversations.

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Edify

AI-powered business communications platform for the contact center and the back office.

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Five9

Leading provider of cloud contact center software that elevates the customer and agent experience to a new level.

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Genesys
Genesys

Omnichannel customer experience & contact center solutions that powers personalized experiences, trusted by thousands.

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Intelligent Contacts

Our hosted communication and payment solutions empower businesses to deliver a personalized and fully mobile experience to consumers using voice, text, email, and chat.

Kixie

Sales engagement platform that helps in sales team performance with ultra-reliable, easily automated calling & texting.

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MaxContact

Call center software that is ideal for sales, customer service, and debt collection teams to give you full visibility of your team’s performance.

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Microsoft Teams (Coming Soon!)

Setup configurable triggers in Abstrakt that will alert you in real-time via Teams when something specific is said on calls.

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NICE inContact

A cloud-based call center software that helps businesses to maximize the quality of leads and minimize the cost of client interaction.

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Regal

The outbound phone and sms sales solution built to drive more conversations so you can hit your growth goals way faster.

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RingCentral

A dialer that provides businesses with cloud-based business communication and collaboration solutions.

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Salesforce

Enables users to make, receive, and manage phone calls directly within the Salesforce environment, enhancing communication and streamlining workflows.

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Slack (Coming Soon!)

Setup configurable triggers in Abstrakt that will alert you in real-time via Slack when something specific is said on calls.

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smrtPhone

An all-in-one communication platform for sales-driven businesses. Voice, text, power dialing, and lead management – all synced to the CRM system.

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Talkdesk

Drive exceptional business outcomes with an AI-powered cloud contact center platform built for your industry.

TCN

A whole suite of call center solutions – making it easy to automate tasks, collect more and delight customers.

Twilio Flex

Helping businesses deploy tailored cloud contact centers while freeing them from the limitations of SaaS applications.

VICIdial

VICIdial is the most popular Open-Source Contact Center Solution in the world that covers inbound, outbound, email, and customer chats.

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Vonage

Vonage offers flexible and scalable voice, messaging, video, and data capabilities across unified communications.

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Zendesk

Our customer service solution comes with everything you need. Make customers happy via text, mobile, phone, email, and more.

Zoom Contact Center

Omnichannel contact center solution that helps businesses deliver prompt, accurate, and highly personalized experiences that drive loyalty.

Don’t see your solution listed?

Just let us know what you are using and we’ll let you know if it can work with Abstrakt. Plus we’re adding new integrations weekly.

New integrations take about four weeks to build, QA, and get live for our customers.