Author: Patrick Reilly – SDR
Patrick’s enthusiasm and drive to learn fuel his approach to sales. Focused on building relationships and delivering value, he helps companies in the home services and insurance sectors achieve their goals. In his free time, Patrick enjoys being active and outdoors as it helps inspire his creativity and keeps him motivated.
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Leadership Strategies for Optimizing Call Quality
Call quality can make or break customer retention rates. Or even sales if you think about every agent on the phone. For this post, we will focus solely on support and service. If you’re looking for more sales-related help, check this out. For operations leaders, ensuring that their teams deliver high-quality, efficient, and empathetic service…