Drive business & performance for your clients

More effectively identify areas of opportunity to increase efficiency and onboard new clients faster with real-time call coaching software.

  • Built trust with customers quickly
  • Decrease time to onboard new clients
  • Identify the phrases that lead to positive call outcomes
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Get new agents up to speed quicker by showing them best practices for each client type, live on the call.

Configure your playbooks and scripts in minutes based upon your proven approach. Agents can easily manage multiple verticals by using Abstrakt’s automated scripts.

Abstrakt is just like a QA employee, but better. Imagine a world where software told you which calls needed to be listened to and which parts of the call needed to be addressed. That’s what Abstrakt does.

Reduce ramp time as new hires are provided with proven methods on day one. In between every call, Abstrakt provides key metrics so incremental improvement can be made instantly.

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Just look at the results

Transcript Accuracy

Faster Ramp Time

QA & Compliance

Read Our Customer Stories

Frequently Asked Questions

Our software can provide recommended responses in 400 milliseconds. It’s truly that fast. Most other companies take 1-2 seconds at best.

Abstrakt uses Google’s speech-to-text technology (the best in the industry) to give our customers transcripts that are higher than 96% accuracy.

Abstrakt can work with 125 languages.

Absolutely! With millions of calls analyzed, we can provide the best practices to you and your team.

We can get you up and running within days! Abstrakt is configurable so there is no coding or training time needed.

We are transparent. No hidden fees or costs, you just pay per user.

Leaders

Give yourself more credibility with clients

Show a quicker time to value to more clients with real-time call coaching software while decreasing operational costs by automating QA and compliance.

Frontline Managers

Easily transition agents from project to project

Leverage real-time call coaching software to help agents alter the course of an interaction and improve outcomes regardless of the vertical or project.

Agents

Lead the pack

Feel comfortable talking about any industry with real-time recommended responses and dynamic scripts.

Abstrakt was built to help teams like yours.