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How to create a better team with remote call training

How to create a better team with remote call training

Investing in call training for your team ranks just as important as onboarding new team members properly. The reps or agents on the phone need to be … Personalize Your Call Training Programs. Personalization takes more time, but … Here are some examples of each: Positive: ”It was great that you managed to complete all of your call notes and expand on next steps …