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Real-time call coaching tools for increased productivity in 2023
Constantly behind on work and grinding more for diminishing results. That’s where real-time call coaching tools come in. That’s the nice thing about a new year, isn’t it? It’s a clean break from the past and an opportunity to sweep out the old for the new. But there are different ways to think about change.…
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Using Inoculation Theory and Ego to explain resistance to Real-Time Sales Coaching
Inoculation theory is a social psychological/communication theory that explains how an attitude or belief can be protected against persuasion or influence. What does inoculation theory and sales coaching have in common … Old school sales coaching Sales coaching, up until now, has focused on memorizing and ….
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Different ways to motivate your sales reps using Conversational Intelligence Tools
When it comes to motivating your sales reps, we need to take a step back and look at the personalities that encompass your sales team. Most sales reps are … A Salesforce survey found that 71% of companies reported sales performance gains of … Tactic #2: Tool Up With Conversational Intelligence Tools. Software is the…
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Fight, Flight or Freeze: Using call intelligence software during an economic downturn
Sales teams are ever-changing and when there is economic uncertainty your team can be shaken up. This is exactly why you should invest in call intelligence software for your sales team… Some sales enablement software can be great, but if your team does not use it then it’s not worth it
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How to be a top 1% Sales Rep
Diving into what I’ve … in sales in hopes to help you become a top 1% sales rep. 1. Work Smarter, Not Harder …. 2. Be Willing To Do … In order to be a top 1% sales rep, basically do the opposite of what the majority …
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Stop blaming the SDR
Nicholas Thickett, Managing Partner at Alignd and host of the B2B Power Hour, joined us to talk about why most SDRs aren’t qualified to make cold calls ….. And what happens when they fail? We blame the SDR. Tune in to get some solid…
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10 Must Read Sales Leadership Articles
You can hire great people, have great processes, and even invest in a great technology stack, but if you don’t have great contact center leaders then it is all for nothing.
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The Harsh Reality of Objection Handling
The data on objection handling was surprising …. Candidly, it should not have been surprising as if I think back to my early days as a Sales Development Representative (SDR), the data from Abstrakt points almost exactly to the …
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Best Sales Coaching Techniques For Your Team
Ever wonder why it’s so hard to find the best sales coaching techniques that actually work? … Focusing on more of the tactical side, measuring productivity is key … The best leaders are people focused, not …
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Building a Sales Process that accounts for Variances in Humanity
Ashleigh Early joins Greg Reffner to talk about building a sales process that accounts for variances in humanity. Anyone can be successful in sales. You don’t have to …. With introverts, extroverts, and all types of personalities now in sales, scripts don’t sound good in everyone’s voice. We need to allow …
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The Antonym of Sales Enablement
… That is the problem with these tools, it’s doing nothing to enable sales reps in the moment. When stress, friction, distractions, bad hair days, faulty zoom settings, and dogs barking in the background are … Are you faced with a competitive situation? Well in 0.2 seconds, you will be directed to
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How to use your competition against themselves
What if we told you that you absolutely should use the exact language your competition points out as your weaknesses, against them? When your prospects or customers bring up your competition, the single best way to handle those objections and questions is ….
Sales Enablement
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