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Building Competence and Confidence: How to help your reps overcome call reluctance
The harsh reality of call reluctance is that it’s psychological. Most sales managers do not have a degree in Psychology. So, we decided to put together a cliff notes version on the … The first step to helping your reps overcome this fear is to have… The key in every situation when you are working…
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Q&A with Greg Reffner, Founder & CEO of Abstrakt
Greg has been through every sales role you can imagine. Once he realized that he had a knack for it, his career took off. While a competitive personality … But what’s even better than that – he wouldn’t take any of the credit for it. He would say it was all done by his team.
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Overcoming Call Reluctance
Call reluctance happens to all of us. But most reps come up with these excuses …. Make sure that your team is optimized and efficient at your current number of connections per day before increasing it exponentially.
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7 Great Skills All Contact Center Leaders Need
Being a great leader or finding a great leader is tough. But taking the extra time to find that person or bettering yourself can mean the world to your team …. Make decisions quickly and believe ….
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How To Handle Your Sales Reps
After 127 interviews with sales leaders and CEOs at different sized companies across multiple industries, we have compiled all of the data to help you make better decisions when it comes to handling your sales reps based on the size of your company.
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Abstrakt Wins Startup Showdown
Abstrakt, real-time call coaching and conversational intelligence software, announced the successful close of an oversubscribed $610K Pre-Seed financing round. We will use the funding to scale up its team and product development to further support current customers and open up new opportunities.
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What Agent Coaching Software are you using?
Whether you manage a contact center or small team, call coaching software seems like it’s everywhere. How do you find the best agent coaching software that’s best for your team? You may have heard …
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Abstrakt Closes $610K Pre-Seed Round To Push Forward Real-Time Call Coaching
Abstrakt, real-time call coaching and conversational intelligence software, announced the successful close of an oversubscribed $610K Pre-Seed financing round. We will use the funding to scale up its team and product development to further support current customers and open up new opportunities.
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Building your winning Sales Tech Stack
A winning sales tech stack can help you crush your goals and maximize productivity. There are infinite tools that you can use and all will play a small role in growing your business. However, which ones are going to make the greatest impact?
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Say Goodbye to Sales Slumps
Slumps not only happen in sales, they can happen with anything. One minute you’re hitting home runs and the next you can’t hit a ball to save your life. We have a few tips and tricks that our ….
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Why should I invest in real-time call coaching for my team?
With many companies adopting work from home technologies including video conferencing, coaching has become more than just listening to your reps speak over the phone ….. We are going to dive into a few critical components of your sales coaching tech stack to see if it is doing everything it can to fulfill your team’s…
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The Takeaway
They’ve done studies you know, 60% of the time, it works every time! Actually, when sales leaders review calls and demos in their real-time call coaching platform, they find that the takeaway actually works closer to 100% of the time. When tools like Abstrakt are deployed, and recognize objections or pick up decent, recommended responses…