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Best call intelligence software to check out in 2023
This will help you pick the right software to fit your business. First, let’s define call intelligence software. Call intelligence software is a type of technology that provides businesses with insights and analysis about their inbound and outbound calls. Essentially, it’s providing intelligence around what’s happening on calls so you don’t have to listen to…
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14 Secrets that Abstrakt has Revealed
GET THE 2023 MARKET STUDY Over the past six months, we’ve been able to clearly see a change in trends (which shouldn’t be a surprise). But instead of just telling you there has been a change, we’re going to reveal what words and phrases will get you results in today’s environment. 1. Integrations are coming…
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Is Software Sales a Good Career in 2023?
Over the past couple of years, friends and family have expressed interest in learning more about how not only to break into software sales but also succeed in software sales. I can see why they are intrigued. The earning potential. The flexibility to work remotely. The career progression potential. And of course, the allure of…
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Understanding the Customer Journey
From the first time they saw your company to what made them buy and what keeps them as a customer. Most companies want the outcome of understanding their customer’s journey without doing the leg work. Sure that will take you somewhere, but it won’t be far. Our advice – spend the time and understand this.…
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Q&A with Cole Ackerman, Director of Sales Development
Today we’ve got the inside scoop on the one and only Cole Ackerman. Cole is the Director of Sales Development at Abstrakt! Cole lives and breathes sales and can have a conversation with anyone. From his SaaS sales experience at PandaDoc and OfficeSpace Software, he brings a creative approach to Abstrakt. Learn all about why…
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Everything you need to know about real-time call coaching software
You’ve stumbled across this article for one of three reasons (at least we’re 90% sure)… No matter which group you fall into, hopefully, this article helps answer your questions. If not, feel free to chat or email us at sales@abstrakt.ai. Real-time call coaching software helps your team in real-time, just like a co-pilot with unlimited…
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Call Scorecard Templates
At Abstrakt, we’ve analyzed over 10.2 million calls and have customers across many industries. We’ve seen what works and what doesn’t work. That’s why we’ve put together this awesome template that you can steal. It’s formatted in a Google Sheet so all you have to do is make a copy. Then you can tweak the…
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How to Build a Top Tier Sales Tech Stack
It requires thoughtful consideration of the unique needs of your sales team, the resources available, and the cost of implementing and onboarding each piece. Let’s explore three key steps to creating a top-tier sales tech stack that will work for you to help you reach your goals. It’s often forgotten that the sales technology you…
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Why we named our startup “Abstrakt”
Some of the requirements were ambitious and some of them were kind of silly. Honestly, to put it plainly, some of those decisions have caused us some problems. But when you’re starting a company, hindsight is always 20-20. Finding the perfect name is nearly impossible, but having a good name vs. a mediocre name can…
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Will call intelligence software take over call centers
However, it is improbable that this software will completely take over the agent’s role altogether as many people still want to talk directly to a human. AI technology did handle about 20% of customer service requests in 20221. In just 2019, the market for call center AI technology was around $800 million and it’s expected…
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Lose the Distractions & Get to Work
Taylor Stevens, Client Success Lead at NextPatient, joins us to talk about the transition to the startup world and how… The first piece of advice is communication. If you aren’t on the same page as your Founder(s), it makes your … Plus we talked all about how & when to grow your team …
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Best Practices for B2B sales in an Economic Downturn
Were you around for the 2008 financial crisis? If you were in B2B sales then you remember how drastically different things were then just a year ago. Selling in an economic downturn is never easy, but companies and salespeople can thrive. The tactics look different than what most B2B sales reps are used to. We…
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