As a new Sales Development Representative, entering an organization, have you ever looked around and wondered why the top reps always seem to win, and the reps at the bottom are always at the bottom? Here at ABSTRAKT, we believe sales is a skill, it can be learned. Putting aside personality characteristics or level of education, sales comes down to some core fundamental skills. The best sales reps are currently looking to tools like Conversational Intelligence to learn from their mistakes. The problem is, when a Sales Development Representative reviews a call where they lost an opportunity, they are listening to their mistakes, not their success. This creates a negative feedback loop.
The opposite is true for success. Each good thing that happens, tends to lead to more good things that happen. Think about the last time a demo or call went really well. Usually, the turning point of a call can be attributed to a foundational element of success that is built upon.
From sales management, all the way down to the sales representatives, techniques in sales coaching have changed for the better…. I think the hardest lesson I learned stepping into sales management was that what worked to get me to quota, isn’t going to work for everyone else… it likely won’t.
Sales leaders and reps today have a plethora of tools available to help them communicate with their customers, and we know it is important to …. What factors make Call Intelligence Software stand out? Why is it so different from some of the reactive, call analytics tools on the market today?