Real-Time Recruitment Coaching Software
Current recruitment and call recording software systems deliver insights hours after the call has happened.
How come in other aspects of our life we have real-time responses – like Siri, Google Maps, or automatic breaking in cars?
Why do we not have the same technology in recruitment?
Real-time agent assist & guidance
Playbooks & scripts are launched based on who your team is speaking with and react immediately to their behavior.
Recommended responses are instantly triggered (in 0.2 seconds), based on the challenges or objections thrown your team’s way.
No more whispers or barging, it’s time for real-time call guidance.
QA & compliance with a human touch
Have you ever thought about solving compliance risks before they happen?
Abstrakt identifies and addresses QA issues in real-time while your agents are on the phone.
Plus Abstrakt provides reporting that is aligned with your business outcomes.
Call sentiment & summary
Easily sort by call sentiment to review the overall experience your customers or prospects have on the call.
This eliminates subjectivity while removing after-call work for agents.
Plus you can configure your notifications based on what is important to you.
Post-call analytics
Receive real-time conversational intelligence reporting details to see what leads to the call outcomes your business is looking to achieve.
Know exactly what your best agents are doing and how to replicate it instantly.
With Abstrakt, agents’ post-call work is cut in half. See how automation can improve your team’s efficiency.
Post-call automation
With Abstrakt, agents’ post-call work is cut in half as the call summary and notes get automatically added into your CRM.
The call summary and notes are automatically generated, removing agent bias and subjectivity.
See how Abstrakt’s post-call automation can improve your team’s efficiency.
The numbers speak for themselves
Increase in New Opportunities
Decrease in Ramp Time
Increase in CSAT