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What is Conversation Intelligence
Let us first begin by quickly agreeing on what Conversation Intelligence is not, does that sound fair? Conversation Intelligence does not define a software category, nor does it describe a particular feature within a software product. Conversation Intelligence is not an outcome or report driven by something that happened in the past either.
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Does conversational intelligence software actually improve revenue?
In a recent podcast I did with Richard Harris, he used the phrase “stop accelerating the suck.” This was in reference to the automation technologies being deployed by SDR teams around the world to drive more meetings into the pipeline. He was referencing the fact that organizations are placing so much emphasis on driving more…
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Improving Sales Through Real-Time Call Intelligence
Sales leaders and reps today have a plethora of tools available to help them communicate with their customers, and we know it is important to …. What factors make Call Intelligence Software stand out? Why is it so different from some of the reactive, call analytics tools on the market today?
Conversational Intelligence Software
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