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What You’re Missing When It Comes To Call Coaching Techniques
Call Coaching for CS & Sales Teams In the fast-paced world of customer service and sales teams, every phone call is an opportunity to make an impression on customers and prospects. One of the ways to improve these conversations is to take a look behind the scenes. AKA… what is happening with your call coaching…
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Is our definition of Sales Coaching broken?
What is Sales Coaching? As we begin exploring these differences, I think the better question would be “What is coaching?” One must first have a basic understanding of what coaching is before applying it to the art and science of sales. I can personally think back throughout my professional career, my time playing sports, and…
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What sales coaching and a dinner date have in common
Here is what a dinner date with four personality types and sales coaching software have in common. Story time to set the scene: Imagine you are a waiter at a high-end steak house in downtown Atlanta, Georgia. Let’s say it is Kevin Rathbun Steak. The hostess just sat a group of four in your section. …
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How Marketing and Sales teams can actually use Sales Coaching
Marketing and sales teams have more in common than you think. It goes beyond having the same goals, it’s all about the journey and what you learn along the way. You might be asking yourself, how the heck do marketing teams learn from sales coaching? And why is that even important to how marketing and…
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Stop blaming the SDR
Nicholas Thickett, Managing Partner at Alignd and host of the B2B Power Hour, joined us to talk about why most SDRs aren’t qualified to make cold calls ….. And what happens when they fail? We blame the SDR. Tune in to get some solid…
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The Dirty Secrets of Inside Sales
There are inside sales secrets that everyone should know. We are afraid to shine some light on them ……. This is why inside sales coaching is so important. Learn from your leadership team and shadow the best inside sales reps to see how they work their magic.
Inside Sales Coaching
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