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How to Create a Better Team with Remote Call Training
Investing in call training for your team ranks just as important as onboarding new team members properly. The reps or agents on the phone need to be … Personalize Your Call Training Programs. Personalization takes more time, but … Here are some examples of each: Positive: ”It was great that you managed to complete all…
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Different ways to motivate your sales reps using Conversational Intelligence Tools
When it comes to motivating your sales reps, we need to take a step back and look at the personalities that encompass your sales team. Most sales reps are … A Salesforce survey found that 71% of companies reported sales performance gains of … Tactic #2: Tool Up With Conversational Intelligence Tools. Software is the…
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All you need in this life is ignorance and confidence
In the first episode of The Startup Sidekick Podcast. Kyle Burnett joins Clare Dobson to discuss what it’s like being on the ground floor as a Co-Founder and if all of the hard work was worth it. Plus here about his new adventure, Little Taller.
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How Agent Coaching Software Can Help Me Stop Re-Coaching Agents
It’s time to stop re-coaching your reps! Let their … If you’re looking to improve your leadership skills, let’s …. Two very different ways of thinking are now causing a divide in the software sales world. There are so many options now when it comes to your tech stack, the worst part is most sales…
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… And Then There Was One
Clare Dobson, VP of Marketing at Abstrakt, joins Greg Reffner to discuss the rebrand and the “passing of the torch”. This is officially the last episode of what is known as The Abstrakt Podkast. Clare will take over and the new podcast will be…
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Using Conversational Intelligence to transition from Sales Rep to Manager
You are extremely focused on reviewing your conversational intelligence software to ensure your opportunities are multi-threaded and have clear next steps…..If they immediately start gloating or go show off their …
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Q&A with Greg Reffner, Founder & CEO of Abstrakt
Greg has been through every sales role you can imagine. Once he realized that he had a knack for it, his career took off. While a competitive personality … But what’s even better than that – he wouldn’t take any of the credit for it. He would say it was all done by his team.
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How to be a top 1% Sales Rep
Diving into what I’ve … in sales in hopes to help you become a top 1% sales rep. 1. Work Smarter, Not Harder …. 2. Be Willing To Do … In order to be a top 1% sales rep, basically do the opposite of what the majority …
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Stop blaming the SDR
Nicholas Thickett, Managing Partner at Alignd and host of the B2B Power Hour, joined us to talk about why most SDRs aren’t qualified to make cold calls ….. And what happens when they fail? We blame the SDR. Tune in to get some solid…
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5 Myths about SaaS Sales
debunk the most common myths when it comes to SaaS sales to help you make an even bigger impact on your pipeline. Insight is actually king. Not data …. Content creation is just the … Sales and marketing can work together, we promise.
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Things that I have learned while being an SDR
When it comes to Sales, it is all about your experiences. Pushing oneself into … Once the success starts rolling in you begin to realize that through that …. Let’s take a moment and reflect on my time as an SDR. I learned ….
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10 Must Read Sales Leadership Articles
You can hire great people, have great processes, and even invest in a great technology stack, but if you don’t have great contact center leaders then it is all for nothing.