We’ve been in the industry for a while and we can tell you what has worked vs. not worked when it comes to conversational intelligence software…Whether it’s a sales or customer success team, being able to use it across teams… it’s not only sales enablement, it’s company enablement!… From a prospect standpoint, the key things you want to look for are …
Managers and leaders still listen to call recordings for hours on end, schedule time with the rep or agent to discuss what happened (and why it did not go right), still do…not as simple as inserting a rep on the front line and six-months later expecting the same repeatable revenue. Failing to … Try real-time sales coaching and stop the insanity. Or if you’re not ready, why not…
It’s time to stop re-coaching your reps! Let their … If you’re looking to improve your leadership skills, let’s …. Two very different ways of thinking are now causing a divide in the software sales world. There are so many options now when it comes to your tech stack, the worst part is most sales leaders don’t review …
The harsh reality of call reluctance is that it’s psychological. Most sales managers do not have a degree in Psychology. So, we decided to put together a cliff notes version on the … The first step to helping your reps overcome this fear is to have… The key in every situation when you are working alongside a rep struggling with call reluctance is to show them that the anticipated
Some wise words from Matt Wolach, B2B SaaS Sales Coach at Xsellus. While the focus of this podcast is founder-led sales, most of these principles that Matt shared can be applied to sales in general. Before you can grow in sales, you need to …. The other piece to founder-led sales…. don’t get emotional. Disconnect your ….
Call reluctance happens to all of us. But most reps come up with these excuses …. Make sure that your team is optimized and efficient at your current number of connections per day before increasing it exponentially.
When it comes to Sales, it is all about your experiences. Pushing oneself into … Once the success starts rolling in you begin to realize that through that …. Let’s take a moment and reflect on my time as an SDR. I learned ….
You can hire great people, have great processes, and even invest in a great technology stack, but if you don’t have great contact center leaders then it is all for nothing.
Used car salesman, door to door snake oil salesmen, encyclopedia salesmen… one cannot argue that the stories told, and lessons learned, through these movies are much more important than the stories of the salespeople themselves.
Let’s dive into the things that are solved, or at least positively influenced either directly or indirectly by any business that correctly deploys a successful sales coaching program. Keep in mind ….