Author: Clare Dobson – VP of Marketing
With experience from SaaS to home services to non-profits, Clare has built proven go-to-market plans that have led to scalable growth. She has been with Abstrakt since January 2022 as employee #2.
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7 Great Skills All Contact Center Leaders Need
Being a great leader or finding a great leader is tough. But taking the extra time to find that person or bettering yourself can mean the world to your team …. Make decisions quickly and believe ….
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The Dirty Secrets of Inside Sales
There are inside sales secrets that everyone should know. We are afraid to shine some light on them ……. This is why inside sales coaching is so important. Learn from your leadership team and shadow the best inside sales reps to see how they work their magic.
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What do Insurance, Recruitment, SaaS, and Contact Centers have in common?
Those 4 industries have something in common … Well, if you have a team of people always on the phone, we hope you have some type of … No more dwelling on the mistakes made after the call when you missed an important question to qualify the prospect.
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How To Handle Your Sales Reps
After 127 interviews with sales leaders and CEOs at different sized companies across multiple industries, we have compiled all of the data to help you make better decisions when it comes to handling your sales reps based on the size of your company.
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How to use your competition against themselves
What if we told you that you absolutely should use the exact language your competition points out as your weaknesses, against them? When your prospects or customers bring up your competition, the single best way to handle those objections and questions is ….
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6 Benefits of Real-Time Call Coaching Software
We’re going to dive into 6 MAJOR benefits of how this software can make an immediate impact on your team. Oh yeah… and help you win more business. If you’re asking yourself, “How do I even know if my team needs real-time call coaching software”, it’s simple….
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2020 Called, They Want Their Sales Coaching Back
We don’t do sales coaching that way because it would mean that we left something to chance. Why take a chance when you know the answer is right there? Or in other words, why would we want to dive into …..
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Your Objections don’t work here
Abstrakt in place, it keeps the team consistent and then pulls them into a collaborative conversation around the “best” way to handle ….the company creates a sort of underground IP. AKA we call this the formula for amazing ….
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7 Essential Tips for Onboarding SDRs (that still work in 2023)
If you’re thinking of hiring new SDRs, that’s exciting! But we also understand the stress it can bring at the same time. Onboarding SDRs takes time and …. Sales Leaders who take the time to onboard SDRs can make or break their time at your company. That’s why investing in …
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Abstrakt Wins Startup Showdown
Abstrakt, real-time call coaching and conversational intelligence software, announced the successful close of an oversubscribed $610K Pre-Seed financing round. We will use the funding to scale up its team and product development to further support current customers and open up new opportunities.
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Best Software for Call Transcription
Imagine, you are a sales leader and you have 150 calls to review each day. Wouldn’t it be nice if there was an easy Zoom call transcription software that you could use? …. you need to look for when reviewing the best Zoom call transcription software.
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What Agent Coaching Software are you using?
Whether you manage a contact center or small team, call coaching software seems like it’s everywhere. How do you find the best agent coaching software that’s best for your team? You may have heard …
