Author: Clare Dobson – VP of Marketing
With experience from SaaS to home services to non-profits, Clare has built proven go-to-market plans that have led to scalable growth. She has been with Abstrakt since the beginning and loves being a part of this team.
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Starting from scratch & building your future
Making the decision to join an early-stage startup is already risky, but to join and build a thriving Customer Success function (with no CS background)… that’s bold. But that’s what Matt Hensler, Founder & Executive Consultant at inswing, did. He pivoted from marketing to customer success. However, his agency background of knowing how to provide…
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How to use data to scale your Call Center Coaching
Scaling any business, but especially call centers, can be challenging because you are relying on the people you hire to act like owners by giving them more responsibility and trust than most companies. One of the most important factors that we see missing from companies looking to scale their teams or businesses is coaching. Up…
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Making the Leap from Corporate to Startup
Taylor Stevens, Client Success Lead at NextPatient, joins us to talk about the transition to the startup world and how… The first piece of advice is communication. If you aren’t on the same page as your Founder(s), it makes your … Plus we talked all about how & when to grow your team …
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Smaller Sales Team, same quota. Now what?
The evidence is compelling, those who put in the work now can see an exponential outcome. Through the pandemic, sales teams had to make drastic changes to ensure teams were hitting their quota… the same thing has to happen now. Smaller sales team, same quota? So what. Go ….
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Think like a Founder, it’s more powerful than you realize
Have you ever heard someone say “ownership mentality”? … It’s … Jen Spencer, CEO of SmartBug Media, joined us on The Startup Sidekick podcast to talk … explains the difference between the different stages of startups and where you might fit best based on your personality & work ethic.
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Building Trust & achieving results with Conversational Intelligence
Conversational intelligence is NOT the same as real-time. If companies are saying “real-time” when talking about analytics or insights, that’s just a … The reason you can build trust with conversational intelligence is you can take a step back and see the journey of your prospect. What have they been … While conversational intelligence helps…
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What it takes to be successful in the SaaS world
The type of people who are successful in a startup like to take initiative. It doesn’t matter if you’ve worked for a “big named” company or if you’re straight out of college. The question you need to ask yourself is …. Lio Slama, CEO & Co-Founder at AskNeo, joined us on The Startup Sidekick podcast…
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The Current State of Call Coaching
If you are considering whether Abstrakt is the right solution for you to help close the gaps in your go-to-market sales motions, then we hope this document can help. Our goal is to identify some of the questions you should be asking yourself to bring clarity to your decision.
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Call Center Playbook: The Do’s and Don’ts
This is a no brainer. But most managers spend too much time on this instead of automating their QA and compliance. Find …. When turnover is high, onboarding becomes even more important. You should have a solid … Sure, more negative feedback will come in than positive. But this is still a great way to…
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Abstrakt Announces 6 New Integration Partners
Abstrakt, the only real-time call coaching software built specifically for B2B software sales teams, now fully integrates with Salesloft. Now you can have real-time call coaching and automated playbooks on all calls initiated through the Salesloft platform.
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Sales Intelligence Tools: It’s time to generate more revenue with data
There’s no denying that data is becoming increasingly important in the modern world. And when it comes to sales, having accurate and up-to-date data can be the difference between closing a deal and coming up empty-handed. In this post, we dive in to show you how sales intelligence tools can help but also possibly hurt…
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Sales Onboarding Software: How To Eliminate The Pain Of Onboarding
There are a number of software solutions available that can automate and streamline the sales onboarding process… is a critical part of ensuring not only the new rep’s success, but their managers and teams success as well. Sales onboarding software can be a helpful tool for new sales reps. It can help them learn….
