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Nailing down the right Talk Tracks
Talk tracks and frameworks are not scripts. Modern call coaching technology uses frameworks or talk tracks to get salespeople saying the right things, in the right order, at the right time. They are not exactly …..
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Tips and Strategies to nail your new SDR Compensation
Somewhere, someone (probably a marketer), knows exactly what the cost of a qualified lead is. The question is, if we get Marketing Qualified Leads (MQLs), what are the chances of converting them to Sales Qualified Leads (SQLs) and then on into being customers? If your marketing team is bringing in 50 MQLs a month, how…
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What a conversational intelligence platform for sales does and doesn’t do
Many leaders and great companies today are either looking for or using the next “big” conversational intelligence platform for sales. In reality, they are more than likely using a combination of recording and maybe analytics software that has been around for years (ok… maybe more than a few years… actually – it’s been around since…
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Why should I invest in real-time call coaching for my team?
With many companies adopting work from home technologies including video conferencing, coaching has become more than just listening to your reps speak over the phone ….. We are going to dive into a few critical components of your sales coaching tech stack to see if it is doing everything it can to fulfill your team’s…
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Ways to Measure Success using Conversational Intelligence for Coaches
“What gets measured gets improved” – how many times have you said this as a coach, manager, trainer, or even just to yourself? If you are anything like me, probably a bunch. I have said it a bunch of times because it is true. What gets measured, does, in fact, get improved. A couple of…
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Sales Coaching Platform
With many companies adopting work from home technologies including video conferencing, coaching has become more than just listening to your reps speak over the phone ….. We are going to dive into a few critical components of your sales coaching tech stack to see if it is doing everything it can to fulfill your team’s…
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Measuring the ROI of Conversational Intelligence Tools
Picture this, as the sales leader for your company over the past year you have done some amazing things. You doubled last year’s new business revenue, ACV is up, win rates against your biggest competitors are up and yet the dreaded year end tech stack review with your CFO still has your palms sweating. Salesloft…
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The Problem with Conversational Software
Anyone who has spent any short period of time cold calling knows the euphoria of not only getting someone on the phone but also the endorphin dump your brain experiences when the person you are talking to says “I’m interested”. It is one of those scenarios where all logical thought, everything you learned in onboarding…
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Your Sales Coaching Leaves Something to be Desired
The battles we face in sales coaching are not likely to have universe-wide good vs evil ramifications or severe injury, or death. However, it doesn’t mean that we can’t learn from the mistakes made in the Star Wars Universe by Jedi Masters. (if this is too geeky, you can stop reading…). Below are the top…
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Reactive Conversation Intelligence Software, is Not Reality
But we already are using frameworks… Scripts, playbooks, Wikis, battle cards, cheat sheets… Your sales enablement organization is likely already deploying their method and subsequent tool to help your sales reps know how to organize call structures based upon variables like lead source, opportunity stage, buyer persona, current technographics, etc. Sales frameworks are, in large…
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5 Reasons to Use Sales Frameworks (Now)
But we already are using frameworks… Scripts, playbooks, Wikis, battle cards, cheat sheets… Your sales enablement organization is likely already deploying their method and subsequent tool to help your sales reps know how to organize call structures based upon variables like lead source, opportunity stage, buyer persona, current technographics, etc. Sales frameworks are, in large…
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Why Your Cold Calling Scripts Don’t Work
Hello, is this Mr. (NAME)? This is Bob and we have a very special offer for – *click (call disconnected). Does that sound about right? That’s because cold calling scripts don’t work – and that didn’t work because Bob was really set up for failure in the first place. Anecdotal, this has been quite obvious…
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