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Best call intelligence software to check out in 2023
This will help you pick the right software to fit your business. First, let’s define call intelligence software. Call intelligence software is a type of technology that provides businesses with insights and analysis about their inbound and outbound calls. Essentially, it’s providing intelligence around what’s happening on calls so you don’t have to listen to…
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Why your insurance agents could be selling more with better call analytics software
First, we need to understand the main tools your agents should be equipped with. Without … From that software, you can create the following helpful training tools: QA Scorecard, CSAT Surveys … But only if they’re given the right guidance and tools to make that happen. This is where call analytics software comes in …
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Best Software for Call Transcription
Imagine, you are a sales leader and you have 150 calls to review each day. Wouldn’t it be nice if there was an easy Zoom call transcription software that you could use? …. you need to look for when reviewing the best Zoom call transcription software.
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Missing Sales Development Reps KPIs
Would you still put a Sales Development Representative on a Performance Improvement Plan if you knew that they consistently handled objections correctly, 90% of the time were able to get past the gatekeeper and consistently asked 80% of the qualifying questions they were supposed to? Here at ABSTRAKT, we are going to propose that you…
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Using Data to Build a Formula for Winning
The question becomes, we know buyers are engaging in different ways to fact-find, yet reps are not being trained in how to use that information. Why not? Sales coaching needs to incorporate an understanding of how prospects look for information in order to use that as part of the sales cycle.
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Why Abstrakt?
Add to that the pivots many of us are having to make to get through this unprecedented time of our lives. I am often asked “Why Abstrakt”? Spring…Fresh Starts I remember feeling like it was just yesterday; it was a beautiful sunny Spring day and my first day as a Sales Development Representative. Filled with…