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Lose the Distractions & Get to Work
Taylor Stevens, Client Success Lead at NextPatient, joins us to talk about the transition to the startup world and how… The first piece of advice is communication. If you aren’t on the same page as your Founder(s), it makes your … Plus we talked all about how & when to grow your team …
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Starting from scratch & building your future
Making the decision to join an early-stage startup is already risky, but to join and build a thriving Customer Success function (with no CS background)… that’s bold. But that’s what Matt Hensler, Founder & Executive Consultant at inswing, did. He pivoted from marketing to customer success. However, his agency background of knowing how to provide […]
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Lessons learned starting Abstrakt
We are quickly coming up on the three-year anniversary of Abstrakt (which is crazy to say) and let me tell you that being in the conversational intelligence software space is not easy. Lately, I have realized that even at the size we are now the story of why the company started and how it got here are […]
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Your Sales Coaching approach is the problem – Double Slit Theory
Why is sales coaching done the way it’s done? Well, to be blunt, a better option hasn’t existed. Sales coaching software, accompanied by the strategies and tactics to drive change, have all relied upon humans helping humans or humans monitoring humans (via software). Multi-billion dollar software companies and sales consulting organizations have all been built […]
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Making the Leap from Corporate to Startup
Taylor Stevens, Client Success Lead at NextPatient, joins us to talk about the transition to the startup world and how… The first piece of advice is communication. If you aren’t on the same page as your Founder(s), it makes your … Plus we talked all about how & when to grow your team …
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SaaS Marketing Playbook: What’s Worked (and What hasn’t)
What’s Worked in SaaS Marketing. This is a reminder that this is what has worked for our company… forward when it comes to your SaaS marketing strategy. Pivoting too often … While we would love to say that we know exactly when to pivot … Influencer marketing is great and can be super helpful when it comes to B2B SaaS marketing. But it can also bite you in…
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The Definition of Insanity when it comes to Sales Coaching
Managers and leaders still listen to call recordings for hours on end, schedule time with the rep or agent to discuss what happened (and why it did not go right), still do…not as simple as inserting a rep on the front line and six-months later expecting the same repeatable revenue. Failing to … Try real-time sales coaching and stop the insanity. Or if you’re not ready, why not…
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Think like a Founder, it’s more powerful than you realize
Have you ever heard someone say “ownership mentality”? … It’s … Jen Spencer, CEO of SmartBug Media, joined us on The Startup Sidekick podcast to talk … explains the difference between the different stages of startups and where you might fit best based on your personality & work ethic.
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Using Inoculation Theory and Ego to explain resistance to Real-Time Sales Coaching
Inoculation theory is a social psychological/communication theory that explains how an attitude or belief can be protected against persuasion or influence. What does inoculation theory and sales coaching have in common … Old school sales coaching Sales coaching, up until now, has focused on memorizing and ….
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What it takes to be successful in the SaaS world
The type of people who are successful in a startup like to take initiative. It doesn’t matter if you’ve worked for a “big named” company or if you’re straight out of college. The question you need to ask yourself is …. Lio Slama, CEO & Co-Founder at AskNeo, joined us on The Startup Sidekick podcast to talk all about startup life and how to be successful.
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Sales Onboarding software: How to eliminate the pain of Onboarding
There are a number of software solutions available that can automate and streamline the sales onboarding process… is a critical part of ensuring not only the new rep’s success, but their managers and teams success as well. Sales onboarding software can be a helpful tool for new sales reps. It can help them learn….
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As Bruce Arians would say… no risk it, no biscuit
Spencer Fossen, our VP of Customer Success, got to join Clare Dobson on The Startup Sidekick podcast. He has already made a tremendous impact here and if you’re looking to learn about career progression, this is the episode for you. From sales to customer success, it’s all about relationship building.
Tips
Abstrakt was built to solve your problems.
