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Tips for Recruiters to Conduct Effective Phone Screenings
We’ve got some best practices for you to follow to ensure you get the most out of your phone screening process … Phone screenings can be draining, but if you … real-time transcription is a must-have if you’re in the recruiting business
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6 Benefits of Real-Time Call Coaching Software
We’re going to dive into 6 MAJOR benefits of how this software can make an immediate impact on your team. Oh yeah… and help you win more business. If you’re asking yourself, “How do I even know if my team needs real-time call coaching software”, it’s simple….
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Customer Retention 101
When it comes to customer retention, especially when looking at SaaS, it’s a no brainer when looking at the time it takes to acquire a new customer versus retaining an existing one….Now how do you make customer retention a priority?…
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How to Boost Your Bottom Line with Your Contact Center Software
The problem is that people are often a cost center, so companies tend to stretch them out to make sure they are using them as efficiently as possible …. We needed a way for our reps to see contact center-style scripting of how to handle ….
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Missing Sales Development Reps KPIs
Would you still put a Sales Development Representative on a Performance Improvement Plan if you knew that they consistently handled objections correctly, 90% of the time were able to get past the gatekeeper and consistently asked 80% of the qualifying questions they were supposed to? Here at ABSTRAKT, we are going to propose that you…
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