-
7 Great Skills All Contact Center Leaders Need
Being a great leader or finding a great leader is tough. But taking the extra time to find that person or bettering yourself can mean the world to your team …. Make decisions quickly and believe ….
-
Customer Retention 101
When it comes to customer retention, especially when looking at SaaS, it’s a no brainer when looking at the time it takes to acquire a new customer versus retaining an existing one….Now how do you make customer retention a priority?…
Contact Center Leaders
Abstrakt was built to solve your problems.
