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7 Great Skills All Contact Center Leaders Need
Being a great leader or finding a great leader is tough. But taking the extra time to find that person or bettering yourself can mean the world to your team …. Make decisions quickly and believe ….
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Why isn’t sales coaching a thing in college?
Let’s dive into the things that are solved, or at least positively influenced either directly or indirectly by any business that correctly deploys a successful sales coaching program. Keep in mind ….
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Life as an SDR
Sales Development Representative aka a SDR. One of the most difficult, yet important roles within a seasoned sales organization. However the biggest gap remains that most SDRs don’t …. Not that I blame any of my managers that I’ve had along the way. It’s just the culture of sales.
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The Dirty Secrets of Inside Sales
There are inside sales secrets that everyone should know. We are afraid to shine some light on them ……. This is why inside sales coaching is so important. Learn from your leadership team and shadow the best inside sales reps to see how they work their magic.
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Top 7 Sales Podcasts
Podcasts are all the rage today, as evident by the influx of sales podcasts that fill our …. As anyone who has read our blogs, or listened to our podcasts knows that sales is just as much about personal drive and motivation as it is about sales skills. That’s why any list of podcasts aspiring…
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Best Sales Coaching Techniques For Your Team
Ever wonder why it’s so hard to find the best sales coaching techniques that actually work? … Focusing on more of the tactical side, measuring productivity is key … The best leaders are people focused, not …
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What do Insurance, Recruitment, SaaS, and Contact Centers have in common?
Those 4 industries have something in common … Well, if you have a team of people always on the phone, we hope you have some type of … No more dwelling on the mistakes made after the call when you missed an important question to qualify the prospect.
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The Antonym of Sales Enablement
… That is the problem with these tools, it’s doing nothing to enable sales reps in the moment. When stress, friction, distractions, bad hair days, faulty zoom settings, and dogs barking in the background are … Are you faced with a competitive situation? Well in 0.2 seconds, you will be directed to
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How to get your Team using the Right Sales Talk Tracks
Sales talk tracks and demo structure need to be repeatable. Most companies either have talk tracks that were developed and haven’t been updated or they are constantly changing and reps can’t keep up. Once that has been fixed and you learn to have a repeatable sales system that reps can follow with repeatable ….
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How to use your competition against themselves
What if we told you that you absolutely should use the exact language your competition points out as your weaknesses, against them? When your prospects or customers bring up your competition, the single best way to handle those objections and questions is ….
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Successful Cold Calling Tactics to Drive More Sales
With the right mindset, the right tools, and the right script, cold calls are an excellent way to prospect new leads and encourage them to book a meeting. Now if you want something really game changing, it’s time to take a look ….
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6 Benefits of Real-Time Call Coaching Software
We’re going to dive into 6 MAJOR benefits of how this software can make an immediate impact on your team. Oh yeah… and help you win more business. If you’re asking yourself, “How do I even know if my team needs real-time call coaching software”, it’s simple….
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