Compliance Is Always A Priority
Abstrakt keeps your team compliant on every call with playbooks that can be tailored to specific teams and updated within seconds. Managers can be notified instantly if a call falls out of their compliance standards.
The perfect call can exist with real-time call guidance software.
More Calls In Less Time
With customer service being at the forefront, Abstrakt helps agents drive efficiency and effectiveness with every call. Reduce wait time and increase satisfaction on every call.
Your agents will always know the right thing to say in real-time.
Increase Upsells & Show Value
Imagine a world where software helps agents identify potential upsell opportunities to meet the customer’s needs. No more having to transfer calls to managers when an opportunity arises.
Focus on exceeding customer expectations and unlocking revenue opportunities.
Frequently Asked Questions
C-Suite
Better to be safe, than sued
With 100% QA and compliance on every call, you can ensure that your team is providing the best service without worrying about being sued.
Leader
Reduce wait times, grow volume
Help your team drive efficiency and effectiveness with automated scripts and real-time recommended responses. Hit your key metrics like CSAT, AHT, and NPS using Abstrakt.
Rep
Make phone calls easy
Exceed customer expectations on every phone while staying compliant with regulations. With real-time call coaching software, you never have to worry about missing something important.