-
Will call intelligence software take over call centers
It is possible that call intelligence software (AI-based) could be used to handle some tasks currently performed by call center agents. However, it is improbable that this software will completely take over the agent’s role altogether as many people still want to talk directly to a human. AI technology did handle about 20% of customer […]
-
SaaS Marketing Playbook: What’s Worked (and What hasn’t)
What’s Worked in SaaS Marketing. This is a reminder that this is what has worked for our company… forward when it comes to your SaaS marketing strategy. Pivoting too often … While we would love to say that we know exactly when to pivot … Influencer marketing is great and can be super helpful when it comes to B2B SaaS marketing. But it can also bite you in…
-
Fight, Flight or Freeze: Using call intelligence software during an economic downturn
Sales teams are ever-changing and when there is economic uncertainty your team can be shaken up. This is exactly why you should invest in call intelligence software for your sales team… Some sales enablement software can be great, but if your team does not use it then it’s not worth it
-
A Faster Horse
Sales leaders should not be building dashboards to report on multi-threaded accounts. They should be deploying software that ensures accounts are …. This is where sales coaching software should …
-
3 Reasons You Need Sales Call Intelligence Software
A standard salesperson is going to change what they say a little bit on every call. But if you’re anything like me you probably say something pretty close on most standard calls. Your top performers are likely more consistent than your low performers. Sometimes top performers change things up a little bit and their performance can suffer as a result. Having the ability to track consistency across sales calls, and also enable salespeople to say the best structure of a call every time, is a great reason to invest in sales call intelligence software.
-
Building World-Class Sales Reps Using Real-Time Call Intelligence
live sales coaching and truly live sales enablement is a must. Without either, you are wasting opportunities or at a minimum not giving them the same chance of success as your hard-earned leads. If given the opportunity, your salespeople will accelerate more quickly and “power up” in fewer repetitions of sales cycles with proven groundwork to help guide them on their path to hitting their quota, time and time again. Why wouldn’t you want to give them every chance to be successful? Be sure to check out our Blog on Live Call Intelligence that can give you some ideas on specifics you need to be on the lookout for when building your people.