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Customer Retention 101
When it comes to customer retention, especially when looking at SaaS, it’s a no brainer when looking at the time it takes to acquire a new customer versus retaining an existing one….Now how do you make customer retention a priority?…
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Building a Top Tier Sales Model
For many of us, you’ve probably worked in a few sales roles that all claim to have the perfect sales model. How come some SaaS companies thrive and others barely survive? While the concept does matter, when it comes to your sales framework, using the right ….
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What Agent Coaching Software are you using?
Whether you manage a contact center or small team, call coaching software seems like it’s everywhere. How do you find the best agent coaching software that’s best for your team? You may have heard …
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All is fair in love and war (and sales?)
The decision to bend or break the rules with the goal of quota attainment in mind is only one each of us can make for ourselves. Some reps are able to make things very black and white, win deals and succeed. Others tend to live in the gray area, deploying various tools like…..
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Building your winning Sales Tech Stack
A winning sales tech stack can help you crush your goals and maximize productivity. There are infinite tools that you can use and all will play a small role in growing your business. However, which ones are going to make the greatest impact?
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Say Goodbye to Sales Slumps
Slumps not only happen in sales, they can happen with anything. One minute you’re hitting home runs and the next you can’t hit a ball to save your life. We have a few tips and tricks that our ….
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Measuring the ROI of Real-Time Call Coaching Software
Hungry to be able to measure the impact of a tool like revenue intelligence, but ultimately are left unsatisfied. Here at Abstrakt, it’s actually really easy to measure the ROI of real-time call coaching software. Here’s how ….
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Our 2021 Abstrakt
2021 was a year filled with ideas, expectations, hopes, dreams, visions for the future, sleepless nights, painstaking conversations where emotions ran high, stressful meetings but ….
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Stacking the Cards in your favor
Signing up for a career in sales is essentially agreeing to a career where you lose far more often than you win. Become an Enterprise level closer, and you should be winning thirty-percent of the time. Either way, you are losing more than you win. So the question becomes, “how do I stack the cards…
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Tips and Strategies to nail your new SDR Compensation
Somewhere, someone (probably a marketer), knows exactly what the cost of a qualified lead is. The question is, if we get Marketing Qualified Leads (MQLs), what are the chances of converting them to Sales Qualified Leads (SQLs) and then on into being customers? If your marketing team is bringing in 50 MQLs a month, how…
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Why should I invest in real-time call coaching for my team?
With many companies adopting work from home technologies including video conferencing, coaching has become more than just listening to your reps speak over the phone ….. We are going to dive into a few critical components of your sales coaching tech stack to see if it is doing everything it can to fulfill your team’s…
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Ways to Measure Success using Conversational Intelligence for Coaches
“What gets measured gets improved” – how many times have you said this as a coach, manager, trainer, or even just to yourself? If you are anything like me, probably a bunch. I have said it a bunch of times because it is true. What gets measured, does, in fact, get improved. A couple of…
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