// Across industries

The Problems Remain the Same

SaaS, Recruiting, Contact Centers… The same pain is experienced everyday.

Current scenario: Call or demo happens, 15-20 minutes later the call or demo is processed and analyzed. 24 hours later Manager reviews the call, adds notes for call review and role play and then reviews with rep a couple days later. Role play happens, reminders of talk tracks and objection handling techniques are reviewed and both Rep/Recruiter/Agent and Manager walking away with the hope the behavior has changed. Rinse and Repeat. How many times were the same mistakes made between the first call and the role play?

With ABSTRAKT: Live, on the call, objections are faced and in Real-Time, Recommended Response cards are delivered to HUD users with all the talk tracks and supporting documents that they were trained on in onboarding almost a year ago. Qualifying questions specific to stage or source of this opportunity are front and center, none are missed. Manager reviews the call SECONDS after it is over, sends a “thumbs up” to rep via Slack.

ABSTRAKT’s Heads Up Display works right alongside your existing tech stack, with everything triggered by the voice of the prospect, or the voice of a rep. 

No more clicking through playbooks, Wiki’s, battle cards endless tabs of Google Docs or shuffling through sticky notes to find the right qualifying questions, answers to technical questions or strategies to face competitors head on.

The two main parts of the HUD are Frameworks which prompt reps with the qualifying questions or stories they are supposed to deliver, based upon the scenario they are in. Recommended Responses are the prompts reps receive based upon what the prospect is saying. 

One of the most frustrating parts of reviewing calls in traditional Conversational Intelligence Software tools today is finding the answers to your specific questions. 

Usually it involves going into the transcript, hitting “command f” and then typing in what you think you asked them. 

ABSTRAKT finds those specific questions, and answers for you. Talk/Listen Time Ratio, Framework Completion Score, objections and everything in between. 

Stop searching through transcripts, trying to speed up call recordings and trying to find what was missed along the way. 

// Real-Time Call coaching software

Your 24/7 Coach

Dialer or Video - Does NOT matter

The Heads up Display (HUD) works right alongside your dialer, video conferencing tool, or ANY other computer based platform you are using today. No integrations needed. 

Recommended Response cards are triggered in Real-Time, all based upon the configurable words or phrases your prospects use today.

Frameworks ensure reps never miss key qualifying questions or stories.

Instantly direct your team to deeper information right from within the HUD itself and never have to say “I don’t know, I will come back to you” again.

// Build Your 24/7 sales coach

Configurable and Live in Minutes

ABSTRAKT offers Real-Time Call Coaching Software powered by the latest in Natural Language Processing and AI. Reps, Recruiters and Agents are provided the right information, at the right time, live on the call, or demo all based upon what is being said by the prospect or customer. ABSTRAKT is technology agnostic, working across any computer-based dialer or video conferencing technology on the market today

  • Latest in NLP/AI (Natural Language Processing and Artificial Intelligence
  • Proprietary Relative Accuracy Scoring
  • Best in class speech to text accuracy >94%
  • Technology stack agnostic
// Real-Time Call coaching software

Insights in Seconds, NOT Minutes or hours

Dialer or Video - Does NOT matter

Right from within the HUD, or in your browser, post call analysis is delivered in seconds after a call ends. Full transcript, competitors, frameworks delivered or skipped… 100% of what happened on the call is available immediately after a call ends, does not matter how long the call is. 

We wanted to solve for the situation so many reps find themselves in where a call ends, and they need to wait to transfer their notes. This usually results in notes being added hours, or even days later. 

When we say “Real-Time” it does not just apply to the coaching components of the HUD, it applies to every aspect of what we deliver. 

 

// By the numbers

In sales, the numbers speak for themselves

When our customer’s stopped being reactive with their training, thats where things got interesting. 

Avg % Decrease in ramp time 78%
Avg % Increase in Win Rate Against competitors 69%
Avg % Increase in Qualified Opportunities 92%
// Testimonials

How is ABSTRAKT helping?

Emilia Clarke
Airship
Director, Sales Development
Real-Time In-Call Coaching and Analytics. The ability to ramp our SDRs quickly and get them to a productive level has been impressive.
Emilia Clarke
Allbound
Sales Manager
We love the ability to give our reps real-time coaching. Our sales team was quick to adopt Abstrakt and is quickly becoming a staple of our enablement strategy for the future.
// across Industries

The Problems Remain the Same

SaaS Sales
SDR or AE, both roles continue to struggle to fully qualify opportunities, overcome objections consistently and accurately forecast revenue
Recruiting
Compliance, top performing accuracy and ensuring your team never misses the segue to land your next big customer. Don't leave anything to chance next time
Contact Center
No more saying the wrong things in the moments that matter while ensuring the highest level of quality assurance and compliance possible
// All things winning

Because Sales Shouldn't Suck

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Clare Dobson - Director of Marketing

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Kandra Vu, Head of Global Inside Sales Adjust, and Greg Reffner discuss the different types of leaders for different stages of companies, and what it takes to be successful …

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