From missed opportunities to maximizing sales

Every call matters. Abstrakt helps guide agents in real-time, ensure compliance, and recover more revenue without the guesswork.

No more listening to hours of calls or sorting through dashboards and data. Know exactly what leads to positive call outcomes.

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Meet Brittany, a Call Center leader

Agents, especially new hires, weren’t consistent on calls and would often fumble the responses to objections or questions, resulting in lost opportunities.

Managers tried to help, but whispering on every call wasn’t possible. They couldn’t keep up.

What made it even harder was that agents had to quickly find the script based on who was calling. This led to incorrect statements being said and scripts not being followed.

Then Brittany discovered Abstrakt.

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Just look at the results

Increase in New Opportunities

Decrease in Ramp Time

Increase in Upsells

Read Our Customer Stories

Frequently Asked Questions

No. We use customer-configured playbooks and recommended responses to guide the agents.

You can leverage AI to have Abstrakt make recommendations, but under no circumstances will agents be presented with content to use that has yet to be approved by you.

Unlike other vendors that charge extra or set a limit on this; we will retain your call data for the length of time you are a customer.

This is included in the cost of your agreement with us.

Abstrakt offers PCI/PHI/PII masking for the transcript and audio file for every call.

Our customers can choose to enable this with the click of a button.

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