Looking at Balto?

Give us 30 seconds and see how Abstrakt stacks up against Balto.
We promise you won’t be disappointed.

A Quick Comparison

	ABSTRAKT	BALTO
Audio Recording	Yes	No
Best in class Speech to text accuracy (96%)	Yes	No
Languages Available	125+ languages	English & Spanish only
Speed of Real-Time Responses	<400 milliseconds	~2 seconds
Measurable Compliance Statements & Call Feedback	Yes	No

SEE ABSTRAKT IN ACTION

Real Results. Real Fast.

Your Agents Ready on Day One

Abstrakt provides real-time call guidance that improves agent efficiency and effectiveness on every call.

Software/ Technology
Insurance
Staffing & Recruitment
Financial Services
BPO

The only way to scale

Listening to call recordings, then scheduling time to role play the same things over and over again is reactive and doesn’t scale.

It definitely doesn’t allow you to do “more with less”.

Real-time call coaching software is like having your best rep or manager on every call.

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Better to be safe, than sued

Listening to thousands of calls, filling out compliance spreadsheets, and spending hours doing one-on-one coaching are “old school” methods still being used to remain compliant.

Make the jump to our real-time call coaching solution and automate your QA.

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Never miss an important detail

Move faster with Abstrakt and reduce the administration work as transcripts and audio recordings are available immediately after the call is over.

Plus your team will never forget to ask the right questions again as Abstrakt provides automated scripts/questions.

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The power of real-time intelligence

Every company is focused on exceeding customer expectations while staying compliant with regulations. But keeping track of everything can be exhausting.

That’s where Abstrakt comes in.

Abstrakt tells you which calls need to be listened to and which parts of the call needed to be addressed.

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Drive business & performance

Show a quicker time to value to more clients with real-time call coaching software while also decreasing operational costs by automating QA and compliance.

It’s time to make the switch to real-time software today. We’ll show you the ROI our current customers are seeing.

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Real-Time Call Guidance Software

Quotes from Previous Balto Customers

The level of transparency that we have provided as to what is going to take place at each step along the way has been amazing. You are allowing us to be involved in every step of the process, including the training, but at the same time leading the way. Balto did not allow us to be nearly as involved as we are with Abstrakt.
Communication has been amazing, I have never had an onboarding experience like this, not one thing has gone wrong and it’s going absolutely great.
Balto’s integration with Genesys never did quite work. We would bring things to them that were issues with the dialer and they would sort of kick the can down the road.